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Accounts Payable Automation Thought Leadership

How Automation Accelerates Invoice Approvals

Mark Brousseau

September 2021 — If it’s taking your AP department longer to approve invoices, you are not alone.

Team Dooap Customer Experience Best practices Thought Leadership

Six Ways to Avoid a Customer Service Nightmare

Mikko Hytönen

August 2021 — Recently, one of our partners experienced email problems right after its Internet services provider (ISP) migrated its services to a new platform. When our partner contacted customer service the rep declined to help, insisting that it was not their problem, but rather an issue for the email...

Microsoft Dynamics 365 Partners and Guests Events Thought Leadership

In Step with Dynamic Communities and a Look-Ahead to the Upcoming Summit

Dooap Inc.

June 2021 — No doubt it’s been a crazy year, but Dynamic Communities – which hosts digital events, in-person events, and content focused on Microsoft business applications, and more – has kept everyone connected and ideas flowing even during the pandemic. There is also a lot of activity currently underway,...

Accounts Payable Automation Microsoft Dynamics 365 Partners and Guests Thought Leadership

A Discussion with Dooap and AMC Banking Execs on Our End-to-End AP/Payment Solution

Dooap Inc.

June 2021 — Creating greater transparency, efficiency, and control for AP departments everywhere. Think about the value that AP automation delivers by increasing efficiency and visibility while reducing costs. Now, imagine extending that value across payments too, and doing it seamlessly. That’s exactly what...

Insider User Experience Team Dooap Customer Experience User Interface/CX Thought Leadership

Advancing AP Automation: Focusing on the Demands of Today and Innovations for the Future

Lauri Hölttä

April 2021 — Many thoughtful considerations are constantly being made for Dooap product development: What innovative features need to be put on the roadmap? What optimizations must be made to the software in the short term? Is this new feature providing an even better user-experience for our clients? The list...

Insider Accounts Payable Automation Trends Thought Leadership

What is a Modern CFO Made Of?

Mikko Hytönen

March 2021 — The days of old-school number-crunching are over. In my own experience, I’ve seen firsthand how much clout and mystery there previously was around the role of CFOs and their supporting finance teams. The team was always sitting behind closed doors making sure no one could approach them and even if...

Insider E-invoicing User Experience Trends User Interface/CX Thought Leadership

The New World Without Invoices

Mikko Hytönen

February 2021 — Every now and then, I like to take a step back and see things from a totally different perspective. We operate an AP automation business, making manual and paper-based processes digital. The real question we need to ask ourselves is “do we need invoices at all?”

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