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Team Dooap Customer Experience Best practices Thought Leadership

Six Ways to Avoid a Customer Service Nightmare

Mikko Hytönen

August 2021 — Recently, one of our partners experienced email problems right after its Internet services provider (ISP) migrated its services to a new platform. When our partner contacted customer service the rep declined to help, insisting that it was not their problem, but rather an issue for the email...

Trends Best practices

Eight Signs That It’s Time to Say Goodbye and Good Riddance to Your Financial System

Sari Aapola

June 2021 — When your financial system reaches the end of its lifespan and is no longer providing the value you need, it can disrupt your entire financial and business operations. Given this, it makes sense to address the functionality of your system before it gets to the breaking point. But, how do you know...

Microsoft Dynamics 365 Dooap Tales Best practices

Carefree Upgrades

Dooap Inc.

May 2021 — In our previous issue of Dooap tales, we focused on how easily the benefits of AP automation can be clearly recognized with simple analytics and reports that executives can glance for a complete financial picture of an organization.   Today, we’re sharing how Dooap makes upgrades an absolute...

Accounts Payable Automation Dooap Tales Invoice Receiving/OCR Best practices

The Ideal Invoice

Dooap Inc.

January 2021 — In our previous issue of Dooap tales, we shared how Dooap’s machine learning enables overall AP process improvement and time-savings for organizations. With Dooap’s machine learning, the system learns how your organization codes invoices, then intelligently routes invoices based on keywords,...

Insider Accounts Payable Automation Trends Best practices Thought Leadership

A Process Consultant's 5 Tips for the Purchase-to-Pay Process

Jesse Ahokas

January 2021 — As a process consultant at Efima, Jesse Ahokas helps companies streamline their financial processes. In the following blog, Jesse shares his insights into the purchase-to-pay process and tips on how companies can gain greater efficiencies. 

Accounts Payable Automation Microsoft Dynamics 365 Best practices Thought Leadership

What the New D365 Finance Features Mean for Invoice Automation

Antti Kosunen

December 2020 — Microsoft recently announced new invoice automation capabilities in its Dynamics 365 Finance package. Set to become generally available in early 2021, their new features begin to address a couple of the needs of AP practitioners, but still misses the mark on several aspects needed to...

Accounts Payable Automation Tips & Tricks for AP Best practices

Streamline Your Accounts Payable Process: 5 Best Practices

Dooap Inc.

December 2020 — Let’s face it. 2020 has been a totally unexpected and challenging year, to say the least. As we head into 2021, it’s a time to not only evaluate how we’ve faired, but also to reassess what we’ve been doing and where we should be heading from here.  While work from home mandates this year have...

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