FAQ

Basics

Dooap is a SaaS-based web application for Accounts Payable (AP) invoice processing delivered from the Microsoft Azure Cloud. Dooap integrates seamlessly with your Microsoft D365FO or AX 2012 CU9 and later. Its modern technology stack (Azure, .NET Core) and agile development methods ensure the best user experience with the functionalities your organization needs.

Dooap integrates seamlessly with Microsoft Dynamics 365 for Finance and Operations, AX 2012 CU9 and later.

No, hardware or software purchases are not needed. Dooap is a ”cloud” solution delivered in a turnkey package including all that is needed.

We advise to start with a consultative workshop to go through your current AP process and how it can be improved. After this process walkthrough we map your setup for onboarding.

You will need Microsoft Dynamics 365 or AX 2012 ERP system and Microsoft Azure Active Directory (AD).

Financials

Dooap's pricing is transaction-based. Your payment is based on the number of invoices handled in Dooap. Find out more about our pricing here.

No, there is no minimum or maximum number of invoices you can process with Dooap. However, our starting price allows your organization process up to 5,000 invoices per year.

Dooap does not require separate user licenses but Dynamics 365/AX needs one based on Microsoft's multiplexing rule.

The easiest way to get started is to contact us through our website by filling out our demo request. You can also contact our specialists directly.

We can help you analyze your current costs. Your future costs with Dooap are always transparent as the monthly payment is based on the number of your transactions.

Onboarding

Very little is needed from your IT as most of the setups are done at our end. The initial connection with Dynamics 365/AX has to be done in sync with your IT team.

We always train your main users and offer optional training for your end-users.

Yes, absolutely! Check out our trial options here. You can also contact our sales for more information.

The actual setup requires only a day. The process design, training, testing and installations into your ERP system can ideally be done in just over a month.

Your Dynamics 365/AX partner handles the Dynamics package installation and the rest is done by the Dooap team in cooperation with you.

Technical

Dooap is updated automatically, and the solution is independent from Microsoft's Dynamics 365/AX update cycle.

All your data is stored securely in the Azure Cloud, which is managed by Microsoft. For example, all our US customers' data are safely stored in their dedicated databases within Microsoft Azure US East data center.

The users access Dooap via a dedicated website with your Azure AD login credentials.

Dooap integration package is installed into Dynamics 365/AX. It includes custom services that connect with Dooap in real-time to obtain live data from your ERP system.

Features

No. Email invoices can be routed to OCR (Optical Character Recognition) to be captured automatically.

Yes. Currencies follow your Dynamics 365/AX setup, and scanning can handle multiple languages. Please contact us for more details.

You can use your Dynamics 365/AX, Dooap, or Microsoft Power BI.

We have partnered up with the leading third-party OCR providers to provide a scan, capture and validation service for Dooap customers. Typically the price of the service is embedded in your monthly/yearly payment.

Dooap has its own workflows that are specifically designed for AP use.

Yes. Dooap is designed mobile-first, giving you access to desktop-grade functionality on any supported (iOS, Android) mobile device.